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Shipping Policy


What is our shipping policy?

Shipping Charges

Shipping fees include handling and packing fees as well as postage costs. Shipping fee is calculated based on total weight of your order and your location as charged by the selected courier company.

We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Delivery time

Packages are generally dispatched within 3 days after receipt of payment and are shipped via local courier with tracking number. Whichever shipment choice you make, we will provide you with a link to track your package online. In the event of any unexpected delay, you will be notified via email.

Boxes are amply sized and your items are well-protected.

Peak Periods

During promotional and peak periods, there could be some delay in shipping due to logistic and manpower issues, we will however try our best to keep this at a minimum.

For more details or if any problem arises regarding shipping, please contact us at customercare@athenespices.com